Legal notice
1. COMPANY IDENTIFICATION
In compliance with global e-commerce and disclosure standards, the operator of this website is:
• Entity Name: STRING CASES LLC
• Founder & CEO: William Cord Pereira
• Official Website: www.stringcases.com
• Contact Email: support@stringcases.com
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2. LIMITATION OF LIABILITY FOR THIRD-PARTY PERFORMANCE
STRING CASES LLC relies on a complex global network of third-party infrastructure, platforms, and logistics partners to conduct business, host our store, process payments, manufacture products, and deliver goods. We do not control these third parties, and we explicitly disclaim all liability for any failure, delay, interruption, or non-performance in their services that may affect our ability to meet our obligations to you.
• Platform & Hosting (Shopify): Our e-commerce store is hosted on Shopify. Any server downtime, technical glitches, database failures, software bugs, checkout interruptions, or platform-level security breaches are entirely beyond our control. We are not liable for any losses, lost sales, or damages resulting from Shopify platform outages or errors.
• Payment Processing & Supply Chain FinTech: All financial transactions are processed through Shopify Payments and an associated ecosystem of third-party payment processors, card networks, and banking institutions. STRING CASES LLC is not responsible for payment failures, fraudulent charge errors, transaction declines, unauthorized bank holds, or data breaches occurring within these third-party financial networks.
• Manufacturing & Digital Printing Partners: Our on-demand printing, custom artwork sublimation, and digital textile manufacturing are executed through our partnership with Talent Tees™ and other specialized textile producers. We cannot be held accountable for raw material shortages, factory equipment failures, production backlogs, dye-lot variations, or custom printing defects caused by our third-party manufacturing partners.
• Shipping & Logistics Carriers: Once a package leaves our fulfillment facility, custody is transferred entirely to third-party shipping carriers (e.g., USPS, UPS, FedEx, DHL). STRING CASES LLC is not liable for carrier delays, lost packages, weather-related delivery disruptions, local delivery mistakes, or international customs delays, impoundments, or import tax assessments.
• Third-Party Apps & Integrations: Our website utilizes various third-party software applications (including translation apps, upselling widgets, cookie consent banners like Consentmo, and tracking pixels). We are not responsible for how these applications handle data, any site speed degradation they may cause, or their failure to perform as intended.
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3. INTELLECTUAL PROPERTY NOTICE
All content, design, text, graphics, logos, images, and brand identifiers on this website are the exclusive property of STRING CASES LLC or are used under official licensing agreements.
• Trademarks: String Cases™, Play-Ready Protection™, Official Artist Series™, and Playable Music Art™ are protected trademarks of STRING CASES LLC. Any unauthorized use of these marks, logos, or phrasing is strictly prohibited.
• Patents: The dual-function design of the String Cases protective sleeve/guitar strap is patent-pending.
• Licensing: All artist-branded merchandise, including limited-edition album art and legacy archive imagery, is distributed under strictly negotiated licensing agreements. STRING CASES LLC is not liable for intellectual property disputes originating from third-party licensors or rights holders.
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4. PRODUCT USE & ENVIRONMENTAL DISCLAIMER
While String Cases™ are specifically engineered to shield instrument strings and fretboards from passive environmental exposure, dust, and humidity, we make no guarantees regarding absolute string longevity or the complete prevention of oxidation, rust, or wood movement.
• Extreme Environments: Guitar strings will naturally degrade over time due to play frequency, sweat acidity, and highly volatile ambient climates. STRING CASES LLC is not liable for string corrosion, tone loss, or structural instrument damage resulting from extreme fluctuations in temperature, severe local humidity, coastal saltwater exposure, improper product installation, or defective instrument wall mounts or stands.
• Proper Care: It is the user's sole responsibility to regularly inspect their instrument and ensure the String Cases sleeve is clean, dry, and correctly placed over the fretboard.
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5. FORCE MAJEURE
STRING CASES LLC shall not be held liable or responsible for any failure to perform, or delay in the performance of, any of our obligations under our terms that are caused by a Force Majeure Event—including but not limited to: natural disasters, severe coastal weather, hurricanes, earthquakes, fires, floods, pandemics, labor strikes, global shipping and ocean freight crises, acts of war, government regulations, or national power grid collapses.
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6. LEGAL NOTICE FOR EUROPEAN UNION / SPAIN COMPLIANCE
For consumers accessing this store from Spain or other European Union member states requiring a formal legal notice (Aviso Legal):
• Access to this website is free, with the exception of the cost of connection through the telecommunications network provided by your access provider.
• Your use of this e-commerce site implies acceptance of our comprehensive Terms of Service and Privacy Policy. Any disputes arising from the use of this site or our products will be governed by the laws of the jurisdiction in which STRING CASES LLC is legally registered.